Discovering that your WordPress website has been hacked can be distressing. However, it’s essential to take immediate action to regain control, restore security, and prevent future attacks. In this article, we’ll outline four important steps to follow when your website is hacked, ensuring a thorough recovery process.
Step 1: Prepare Access for Web Developer.
The first step after detecting a hacked WordPress website is to gather all necessary access credentials for your web developer. Provide them with comprehensive access to the domain, DNS, hosting, database, and website admin logins. This will enable the professional to efficiently investigate and secure every aspect of your site, eliminating vulnerabilities and reducing the risk of future attacks. In some cases you may find out that your logins have been exposed and your passwords no longer work. Have all the necessary authenticating information and accounts ready for the developer and your host to work with.
Step 2: Consult a Professional.
Contact a reputable service like Shipilin.com for a brief consultation and quote. Prepare key information such as the age and size of your website, when the hack was noticed, and any existing security measures. Their expertise will help assess the damage and provide a tailored plan to clean up the infections. Remember, accurate information ensures a more accurate quote and a smoother restoration process.
Step 3: Allow Time for Cleanup.
Once you’ve entrusted the job to professionals, it’s crucial to exercise patience. Cleaning up a hacked website requires time, especially if the attack had been ongoing for a while. The experts will thoroughly analyze the issue, replace compromised code, and eliminate any malicious elements. However, be prepared for the possibility of losing content if backups were not in place or if the site suffered extensive damage.
Step 4: Strengthen Site Security.
After restoring your website, it’s vital to prioritize its security. Engage in a discussion with your web developer about implementing robust security measures. This may include installing security plugins, using strong passwords, applying regular updates, and considering a website firewall. Additionally, establish a support plan for ongoing maintenance, ensuring the stability, performance, and security of your site in the long term.
Discovering a hacked WordPress website can be distressing, but following the appropriate steps can lead to a successful recovery. By preparing access for a web developer, consulting professionals, allowing ample time for cleanup, and fortifying your site’s security, you can regain control, prevent future attacks, and maintain a secure online presence.